Privacy Policy

Last updated: February 1, 2026

1. Introduction

Welcome to SoulMirror. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our service.

2. Information We Collect

2.1 Personal Information

When you use SoulMirror, we collect:

  • Name: To personalize your report
  • Birth Date: For Bazi and astrology calculations
  • Birth Time: For accurate astrological analysis (optional)
  • Birth Place: For location-based calculations
  • MBTI Type: For personality analysis (optional)
  • Email Address: To deliver your report and provide customer support

2.2 Payment Information

Payment processing is handled by our payment processor, Creem. We do not store your credit card information on our servers. Please refer to Creem's privacy policy for details on how they handle payment data.

2.3 Usage Data

We automatically collect:

  • Browser type and version
  • Device information
  • IP address
  • Pages visited and time spent
  • Referring website

3. How We Use Your Information

We use your information to:

  • Generate your personalized SoulMirror report
  • Deliver your report via email
  • Process payments and prevent fraud
  • Provide customer support
  • Improve our service and user experience
  • Send important updates about your order
  • Comply with legal obligations

4. Data Storage and Security

Your data is stored securely using industry-standard encryption. We use Supabase for database hosting, which provides enterprise-grade security. Your personal information is encrypted both in transit and at rest.

We retain your data for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your data at any time by contacting us.

5. Data Sharing

We do not sell your personal information. We only share data with:

  • Payment Processor (Creem): To process payments securely
  • Email Service (SendGrid): To deliver your report
  • AI Provider (OpenRouter/Anthropic): To generate your personalized report (anonymized data)
  • Legal Authorities: When required by law

6. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Portability: Request your data in a portable format
  • Objection: Object to processing of your data
  • Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at xiaoq8776@gmail.com

7. Cookies

We use essential cookies to maintain your session and remember your preferences. We do not use tracking cookies or third-party advertising cookies.

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

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